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Are there shipping charges?
- We offer free standard shipping that takes 10-13 days. We will also offer an expedited shipping option at an additional cost that takes 7-9 days.
What date should I order by to ensure arrival before the holidays?
- Order by December 11 for free standard delivery by Christmas and all purchases include an ONT mystery gift.
- Order by December 14 with expedited shipping to get it by Christmas and all purchases include an ONT mystery gift.
Do you ship outside of the United States?
- Not at this time, but we are working on it!
What is the return and exchange policy?
- We currently do not offer returns or any exchanges. We will replace a damaged or defective item, or an incorrectly shipped item. Please visit the Shipping & Returns page for the full policy.
What payment options do you accept?
- We accept Visa, Mastercard, Discover, and American Express, as well as PayPal, Google Pay, or Venmo.
When will we see new merch?
- Follow us on social media @flyONT to see when we drop new items!
When are you launching ONT’s own line?
- It’s coming soon! In the meantime, please enjoy the ONT x USC Collection.
I have another issue or question.
- Please visit the Contact Us page to submit your inquiry.
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